Shivuknet EN HE +972 54 238 3789
SEO service · Review responses

Professional review responses within 24 hours, in your voice

A reply like "Thanks so much, hope to see you again!" repeated under every review tells customers nobody actually read them. I reply to every new review within 24 hours, in your business voice, picking up a specific detail from the review, with the goal of reassuring the next reader, not just the person who wrote it. ₪320/month (up to 30 responses).

Get a quote See pricing
Professional review responses within 24 hours, in your voice - Shivuknet
Why this works

Why review responses matter

A review reply is a public response from the business shown under the review. Google recommends responding to reviews as part of its tips for local presence, but publishes no formula of "response rate" or "response time" that affects ranking.

What is clear: a generic reply repeated everywhere convinces nobody. A good reply mentions a detail from the review, thanks the reviewer for something specific, and on a negative review acknowledges the issue and offers a real fix, without arguing in public.

The audience for every reply is not only the reviewer, who has already made up their mind. It is the next reader who scrolls through the reviews and watches how the business handles difficult situations.

A custom reply per review

No templates, no copy-paste. Every reply refers to what the review actually says.

Reply within 24 hours

Daily checks for new reviews, with a reply written and posted within 24 hours, weekends included.

Professional handling of negative reviews

A reply that acknowledges the problem, offers a solution and moves the conversation to phone or email, without getting defensive.

Monthly themes report

What keeps coming up in reviews, positive and negative, with recommendations for the business itself.

Process

How we work

  1. 1

    Brand voice definition

    In the first month I define your reply voice: formal or friendly, length, signature phrases.

  2. 2

    Daily monitoring

    Daily checks for new reviews, with a reply within 24 hours.

  3. 3

    Negative review handling

    For a review with a specific complaint I send you the case right away, draft a reply, and we publish together.

  4. 4

    Monthly report

    Review count, average rating, recurring themes and recommendations for the business.

Pricing

Professional review response management

₪320/month (up to 30 responses)

Monthly retainer: a manual reply to every review within 24 hours and a monthly report. More than 30 responses charged additionally.

Get a custom quote

Or see all SEO packages →

Common questions

FAQ

Reply to every review, even 5-star?

Yes. Google recommends replying to reviews in general, not only negative ones. A reply to a positive review strengthens the relationship with the customer and shows other readers the business is attentive. For a rating with no text, a short thank-you is enough.

How do you handle a fake or competitor review?

First, report it to Google if it violates the content policy (a separate service, gbp-negative-reviews). In parallel, a calm public reply noting that the experience does not match your records and offering direct contact. The goal is to show the next reader you take it seriously without arguing in public.

Can the reply be in English on a Hebrew profile?

Yes, and it is recommended when the review is in English. Replying in the reviewer's language shows attentiveness.

Ready to begin

Let us help

Send a message describing what you need and we will reply with a quote and recommended next step within an hour during business hours.

WhatsApp +972-54-238-3789 support@shivuknet.co.il
Other SEO services

Related