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SEO service · Q&A

GBP Q&A management — seed real questions, answer within 24 hours

The Q&A section on the profile is open to anyone — customers, competitors, random visitors — to ask anything and post any answer. A profile with unanswered Q&A or wrong answers looks unmanaged. I seed real questions, answer within 24 hours, and flag misleading content. ₪240/month.

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GBP Q&A management — seed real questions, answer within 24 hours - Shivuknet
Why this works

Why Q&A matters

The GBP Q&A section is one of the most overlooked fields on the profile. Anyone — customer, competitor, random visitor — can post a question, and anyone can post an answer. A profile with unanswered questions or wrong answers looks neglected, and Google's algorithm reads neglect as a downgrade signal.

The monthly service runs three threads: daily monitoring for new questions (alert-triggered, not polling), reply inside 24 hours in your business voice, and seeded questions — 5-8 per quarter — that build a permanent FAQ block on the profile.

Misleading questions (often planted by competitors) get flagged through Google's reporting flow with the right justification. Removal lands inside 48-72 hours in most cases. Wrong answers posted by customers get a polite correction sitting as a sibling answer, so the right information surfaces first.

Daily monitoring + 24-hour reply

Active alerts for any new question, reply within 24 hours in your voice, with the customer experience in mind.

Strategic question seeding

5-8 FAQs you would want on the profile — asked and answered formally, becoming a permanent FAQ block.

Flagging misleading questions

Questions clearly posted to harm the business (often by competitors) get flagged with the right justification. Usual removal time: 48-72 hours.

Sentiment monitoring

A spike in similar questions (e.g. "is the place still open?") indicates an underlying issue — I flag it for you proactively.

Process

How we work

  1. 1

    FAQ inventory

    Together we pick the 10-15 questions customers actually ask in real life — those become the seeded Q&A.

  2. 2

    Initial seeding

    Within the first month I upload 5-8 questions and answer them formally. The remaining ones go up gradually over the next quarter.

  3. 3

    Daily monitoring

    Active alerts for new questions, reply within 24 hours, flag suspicious content.

  4. 4

    Monthly summary

    Q&A count per month, trends, recommendations for new seeded questions.

Pricing

GBP Q&A management pricing

₪240/month

Includes daily monitoring, replies within 24 hours, initial seeding, and handling of misleading questions.

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Common questions

FAQ

Who can answer in Q&A?

Anyone with a Google account — customer, competitor, business owner. The owner has no exclusive answering right. That is why owner-led answer management matters — to make sure the right answer sits as the first one.

How do you spot a competitor question?

Patterns: extreme phrasing ("are they really opening at the right hour?"), questions from accounts with no other activity, repetitive questions on the same negative point. I flag those for you and decide together how to respond.

Will Q&A really lift ranking?

Indirectly. Q&A is a signal of profile activity, but more than that — a Q&A with good content lifts dwell time (customers read, scroll, engage), and dwell time directly affects ranking. A neglected Q&A acts as the reverse signal.

Ready to begin

Let us help

Send a message describing what you need and we will reply with a quote and recommended next step within an hour during business hours.

WhatsApp +972-54-238-3789 support@shivuknet.co.il
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